Terms And conditions

Welcome to STEP BE STEP FITNESS. These Terms and Conditions outline your rights and responsibilities when using our services or website. By booking a session or interacting with our content, you agree to the following terms.

1. Services Offered

We offer personal training, group fitness, strength and conditioning, and Brazilian Jiu-Jitsu services, both in-person and online. Availability is subject to trainer schedules.

2. Bookings & Cancellations

  • All bookings must be made through our website or approved booking system.

  • Cancellations require a minimum of 24 hours’ notice. Late cancellations may result in a full session fee being charged.

  • No-shows are non-refundable

3. Payments

  • Payment is required in advance unless otherwise agreed in writing.

  • We accept secure online payments via [list payment methods: Stripe, PayPal, etc.].

  • Class passes, memberships, and subscriptions are non-refundable except as required under NSW Fair Trading and Australian Consumer Law.

4. Health & Participation

  • You confirm that you are medically fit and cleared to participate in physical activity.

  • You agree to disclose any pre-existing injuries or conditions before training begins.

  • You understand that participation is voluntary and undertaken at your own risk.

5. Liability Waiver

By participating in our services, you release STEP BE STEP FITNESS, its trainers, and contractors from any liability for injury, loss, or damage arising from your participation, to the fullest extent allowed by NSW law.

6. Code of Conduct

We reserve the right to refuse service or terminate participation for clients who behave inappropriately, unsafely, or disrespectfully.6. Code of Conduct

7. Amendments

We may update these Terms from time to time. Your continued use of our services means you accept the updated terms.

8. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved under NSW jurisdiction.