privacy policy

At [Your Business Name], we take your privacy seriously. This policy outlines how we handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect:

  • Your name, contact details, and emergency contact info

  • Health information you choose to disclose

  • Booking and attendance history

  • Payment details (processed securely by third-party platforms)

  • Any communications you send us via email or forms

2. Why We Collect It

We use this information to:

  • Provide and manage training sessions

  • Track client progress

  • Process payments

  • Send reminders, updates, or promotional offers

  • Improve our services and operations

We will never sell or rent your information to third parties.

3. Storage & Security

Your data is securely stored using reputable platforms with encryption and access control.
All payments are processed via trusted platforms (e.g., Stripe, PayPal) that meet PCI compliance standards.

4. Sharing Information

We only share your personal information:

  • With software providers (e.g., scheduling or payment processors) under secure agreements

  • When legally required by NSW or Australian law

  • With your consent

5. Access & Correction

You may access or request corrections to your personal information at any time by contacting us. We will respond within a reasonable time.

6. Cookies & Website Analytics

Our website may use cookies and analytics tools (e.g., Google Analytics) to improve user experience. You can disable cookies in your browser settings.

7. Your Rights

Under the Privacy Act, you have the right to:

  • Access your personal information

  • Request that we correct inaccurate information

  • Complain if you believe your data has been mishandled

8. Updates to This Policy

This Privacy Policy may be updated as needed. The latest version will always be available on our website.